Focus on Your Patients, We Handle the Rest
At Senior Counseling Group, we understand your dedication to providing exceptional care to seniors. That’s why we offer comprehensive office services to streamline administrative tasks and free up your valuable time. We function as your provider office!
Seamless Credentialing:
• We take care of submitting and tracking applications with all necessary insurance companies.
• We ensure access to a wide network of providers through CAQH enrollment and management.
●We manage and maintain your enrollments in provider portals for efficient eligibility checks, claim processing, and status updates.
Streamlined Client Management:
• We handle referrals from contracted residences, including:
• Gathering required information like factsheets and insurance details.
• Obtaining necessary referrals from primary care physicians.
• Following up on any required payment agreements.
• We provide you with weekly patient lists for billing purposes.
• We manage all incoming calls from residences and clients, ensuring efficient communication.
Secure Document Management:
• We offer a HIPAA-compliant online system for easy access to:
• Client referral information.
• Explanation of Benefits (EOBs).
• Billing documents.
• Insurance correspondence.
Comprehensive Billing Services:
• We handle all aspects of claims processing:
• Entering and submitting claims for services rendered.
• Utilizing a standard clearinghouse for efficient claim submission.
• Following up on outstanding claims with insurance carriers.
• Sending client statements for any required co-payments.
Provider Educational Support:
Our coordinators offer educational materials to the providers upon request to support diagnostic/therapeutic criteria.Example PHQ9, GAD7 and book reference materials.
Facility Educational Support:
Our coordinators offer educational presentations to nursing facility staff. These presentations are personally tailored to each facility’s specific educational needs.